Venmar is voluntarily and immediately announcing a Product Safety Upgrade Program which applies to selected Heat Recovery Ventilators. It has come to Venmar’s attention that an unlikely series of circumstances could lead to a motor overheating in certain HRV models, that may result in a potential fire hazard. This Product Safety Upgrade Program affects only certain models produced between 1991 and 2001.
Venmar is taking these measures to ensure its customers’total peace of mind regarding the safety of its products. The "Is it my unit?" section provides instructions to help you determine if this Product Safety Upgrade Program applies to your HRV.
The "What to do?" section outlines the steps to be followed to improve the safety of a unit covered by this Product Safety Upgrade Program.
The "Contact us" section is offering you three different options to rapidly communicate with us.