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Do your units create humidity?
An air exchanger unit will not create humidity. It is used to exhaust excess humid air and replace it with dry air in the winter time. A humidifier may still be needed.


I have an indoor swimming pool, which unit do I need?
You will need a designed unit for this application.  You should consult a professional. Ask a HVAC professional.


Can the crawl space be vented with the same unit as the house?
Crawl space has to be vented with a separate unit. The principle is that unconditioned space air cannot be mixed with livable space air.


Are there some requirements regarding new constructions?
The municipalities have written rules regarding ventilation; it is important to verify which rules your municipality uses. The municipalities are in charge of applying these rules on their territories.


Why can’t I reduce my humidity level in the summer time?
Humidity level in the house in summer varies with the outdoor conditions. A dehumidifier or an air conditioning system may still be needed.


I already have a unit, why is there still some condensation on my windows?
Many factors may contribute to this problem, such as: poor insulation quality of windows, heating inside your home, barrier in front of the windows (lack of ventilation near the windows caused by blinds, curtains, etc.), dominant winds, extreme changes in outside temperature.